Contract to Perm Sales Support Administrator

Job Criteria
Highest Qualification: Bachelors Degree (No Honours)
Relevant Experience: 3 year(s)
Availability: Immediate
Nature of Position: Contract to Permanent
Responsibilities

Responsibilities and tasks

•             Provide quality sales support to our Field Sales and Reseller/Distributor Partners.  This includes guidance on Company's products, licensing questions, pricing, and assisting customers on a variety of issues.

•             Provide customers timely, accurate, and creative solutions regarding Company's products.

•             Respond to questions received via telephone, email, and web.

•             Partner management in Salesforce.

•             Work closely with Technical Support in troubleshooting problems that are sales and technically related.

•             Document sales related support cases and ensure timely resolutions.

Requirements

•             Individuals in this position must exhibit excellent written and oral communication skills.

•             Ability to multitask while working under pressure and willing to take ad-hoc assignments.

•             Exceptional organizational and problem solving skills.

•             A genuine desire to provide excellent customer service.

•             Positive go-getting attitude.

•             Being able to calculate quotes and working with numbers and percentages.

•             Proficiency in the Microsoft Office Suite and any CRM system – Salesforce a plus.

•             College degree or equivalent work experience.

Remarks

5 days work week

Clark Quay

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Contract to Perm Sales Support Administrator

About Protemps

With years of experience and expertise in the job recruitment market, employers and job seekers alike have come to rely on us for important HR requisition needs, such as Executive Search, Permanent and/or Overseas Placement.

Contact

Protemps Employment Services Pte Ltd

(EA License No. 87C5616)

60 Paya Lebar Road, Paya Lebar Square #05-32
Singapore 409051

Tel     : (+65) 6337 2188
Fax    : (+65) 6733 8128
Email : hr@protemps.com.sg (local enquiries) foreignrecruit@protemps.com.sg (foreign enquiries)

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