Customer Service Manager

Job Criteria
Highest Qualification: Polytechnic Diploma
Relevant Experience: 5 year(s)
Nature of Position: Permanent
  • Diploma / Degree majoring in Business or equivalent
  • At least 8 years working experience in service industry with a minimum of 5 years in supervisory / managerial role
  • Excellent interpersonal skills, able to work effectively across all levels of the organization
  • Flexible, well-organized with excellent time-management skill
  • Proficiency in oral and written English and Chinese as need to liaise with chinese client
  • Excellent problem solving skills. Able to maintain a positive attitude, handle problems in a positive manner and establishrapport with Unfranchise Owners while maintaining professionalism even under pressure or difficult situations
  • Excellent leadership skill, able to guide, motivate and coach staff as necessary
  • Must have analytical planning and organization skills, and business minded
  • Ability to adapt as the external environment and organization evolves
  • Able to operate well and manage effectively in a matrixed management environment
  • Results oriented, but attentive to details
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Customer Service Manager

About Protemps

With years of experience and expertise in the job recruitment market, employers and job seekers alike have come to rely on us for important HR requisition needs, such as Executive Search, Permanent and/or Overseas Placement.


Protemps Employment Services Pte Ltd

(EA License No. 87C5616)

60 Paya Lebar Road, Paya Lebar Square #05-32
Singapore 409051

Tel     : (+65) 6337 2188
Fax    : (+65) 6733 8128
Email : (local enquiries) (foreign enquiries)

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